Interview Of The Week

Interview Of The Week: Christoph Heyn

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  If you are a Radar subscriber click here to sign into your account and unlock the rest of this article.  Article Summary: Who: Christoph Heyn is Global Vice President, Digital Product Management at IKEA Retail (Ingka Group), accountable for some of the largest growth drivers in the company’s digital customer experience and product ambitions such as remote sales, customer support, circularity, B2B, food, retail, home and financial services. Topic: How IKEA is embracing digital platform models Quote:  “With the data you get back from a platform you learn things you didn’t know. It is a great opportunity to revalidate assumptions, change things and continuously transform.”

About the author

Jennifer L. Schenker

Jennifer L. Schenker, an award-winning journalist, has been covering the global tech industry from Europe since 1985, working full-time, at various points in her career for the Wall Street Journal Europe, Time Magazine, International Herald Tribune, Red Herring and BusinessWeek. She is currently the editor-in-chief of The Innovator, an English-language global publication about the digital transformation of business. Jennifer was voted one of the 50 most inspiring women in technology in Europe in 2015 and 2016 and was named by Forbes Magazine in 2018 as one of the 30 women leaders disrupting tech in France. She has been a World Economic Forum Tech Pioneers judge for 20 years. She lives in Paris and has dual U.S. and French citizenship.