As a subscriber to The Innovator’s Radar, once you are logged into your account you can manage your subscription easily online.
We’ve created this quick FAQ page to help you find the information you’re seeking. If you do not find the information you need please do contact us.
How do I reset my password?
Click here, then enter your email address, and then click send me reset instructions. To ensure the reset process is secure:
- Password reset links automatically expire after 48 hours.
- Password reset links can only be used once. If you click the link, and reset your password, the link becomes invalid.
- If the link becomes invalid, delete the old reset email and start with a fresh password reset.
I’m having trouble signing in
Check your browser’s security settings. Our membership software won’t work if you’ve disabled 3rd-party cookies. You can either change your settings or try using another browser.
Can I update my email address or other personal information?
Yes. Sign in to your account to make these changes.
How do I manage my subscription?
Sign in to your account to update your profile, credit card details, and manage your auto-renewal.
Can I gift a subscription?
Yes. We will be offering this service after our launch mid-May 2020.
What are the Terms and Conditions?
The Innovator is currently operating (for legal entity purposes ) under the umbrella organization of Astrolabe Conseil:
Astrolabe Conseil, 17 Rue Pasteur Paris 75011, France. TVA Intercommunautaire: FR42 451866750 ; No Siret 45186675000024