Interview Of The Week

Interview Of The Week: Steven Van Belleghem, Nexxworks

Interview Of The Week: Steven Van Belleghem, Nexxworks

Who: Steven Van Belleghem, the co-founder of Nexxworks, a Gent, Belgium-based company that connects corporates with innovation, is the author of four international bestsellers. His latest book, “The Offer You Can’t Refuse: What If Customers Want More Than Excellent Service?” will be published by Lannoo N. V., Uitgeveri in September. Van Belleghem, an investor in the digital agency Intracto and AI scale-up Hello Customer, is also a part-time marketing professor at the Vlerick Business School, a guest lecturer at London Business School and a frequent keynote speaker at international conferences.

Topic: Customer-centric thinking and the evolution of corporate responsiveness.

Quote: ” The combination of automation, being a partner in consumers’ lives and solving actual social issues will be the guiding principles for the successful business of the next decade. For consumers, the combination of all these elements will constitute an offer they can’t refuse.”

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About the author

Jennifer L. Schenker

Jennifer L. Schenker, an award-winning journalist, has been covering the global tech industry from Europe since 1985, working full-time, at various points in her career for the Wall Street Journal Europe, Time Magazine, International Herald Tribune, Red Herring and BusinessWeek. She is currently the editor-in-chief of The Innovator, an English-language global publication about the digital transformation of business. Jennifer was voted one of the 50 most inspiring women in technology in Europe in 2015 and 2016 and was named by Forbes Magazine in 2018 as one of the 30 women leaders disrupting tech in France. She has been a World Economic Forum Tech Pioneers judge for 20 years. She lives in Paris and has dual U.S. and French citizenship.